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CASE STUDIES · EXPERIENCE IN ACTION

Projects on the Polish market.

Selected projects in market research, sales, partner search and local operations. Each description explains the tasks our team carried out.

Market research and validation

Market potential, customer segments, brand positioning and competition.

A fintech company Fintech

Assessing the Polish market's potential for a fintech company

Project scope

We supported a company offering currency exchange and fast international transfers in assessing the potential of the Polish market. The scope included analyzing possible target groups, identifying the most promising segments and clarifying the assumptions needed for further sales and marketing activities in Poland.

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A manufacturer of dental disinfection products Dentistry

Market research for a manufacturer of dental disinfection products

Project scope

We conducted a research project on a brand's position in the market for products used by dental practices. The study covered brand awareness, customer perceptions and a comparison of the brand's image and offering with its main competitors.

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An automotive parts company Automotive

Assessing the automotive parts market and developing wholesale sales

Project scope

We combined an assessment of market potential with an active search for wholesale buyers of automotive parts. We helped identify the most promising segments, find potential customers and initiate contact with companies in the automotive sector.

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Sales development

Customer research, reaching decision makers, qualification and initial conversations.

An educational products e-commerce company E-commerce

Growing e-commerce sales and order value

Project scope

We supported sales of Montessori educational products for children by contacting customers interested in the range. Alongside core sales, our work included upselling and cross-selling to match products more closely to customer needs and increase order value.

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A transport services company Transport

Developing B2B sales of services for the transport sector

Project scope

We supported sales for a company offering VAT recovery on fuel purchased abroad. The project focused on identifying potential customers among transport companies, reaching people responsible for finance and operations, and initiating business conversations.

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An industrial air purification systems supplier Industry

Developing sales of industrial air purification systems

Project scope

We supported a foreign company offering advanced air purification systems for manufacturers, with no branch of its own in Poland. Our work included identifying potential industrial customers, reaching the right decision makers and initiating the first sales conversations in the Polish market.

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An office coffee supplier B2B

Developing B2B sales of premium office coffee

Project scope

We carried out sales activities aimed at companies interested in high-quality office coffee and related delivery solutions. The project included researching potential B2B customers, reaching purchasing and administration contacts, and making the first sales approach.

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An automotive SaaS provider SaaS / automotive

Developing SaaS sales to workshops and fleets

Project scope

We helped generate potential customers for a SaaS system designed to manage vehicle servicing and workshop processes. Our work included identifying suitable companies, reaching decision makers and initiating conversations about implementing the solution.

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A telematics solutions provider Transport / technology

Booking meetings for a leading provider of truck fleet telematics

Project scope

We worked with warm leads for a provider of telematics solutions for truck fleets. Our team's role was to qualify interest, contact potential customers and arrange conversations with the sales team.

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Partners and business networks

Distributors, local partners and business connections around events.

A portable power generator manufacturer Energy

Finding power generator distributors in Poland

Project scope

For a manufacturer of advanced portable power generators, we carried out a project to access suitable distribution channels in Poland. We identified potential commercial partners, reached the right people within those companies and supported the start of discussions about cooperation.

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An international trade fair organiser International trade fairs

Recruiting exhibitors for international trade fairs

Project scope

We supported the search for companies interested in exhibiting at international trade fairs. The project included identifying potential exhibitors, contacting companies and presenting the business opportunities associated with participation.

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A trade fair company International trade fairs

Recruiting visitors and matching them with exhibitors

Project scope

We contacted potential trade fair participants, inviting them to attend and helping connect them with suitable exhibitors. Our work went beyond invitations to facilitate specific business conversations matched to participants' needs.

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A hotel and apartment booking platform Travel tech

Supporting a major booking platform's presence in Poland

Project scope

We supported a major online hotel and apartment booking platform in developing its presence in the Polish market. Our work included identifying potential partners, contacting companies and helping expand the local partner network and the availability of its offering in Poland.

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Local operations

Ongoing user support, process support and a local point of contact.

A mobility company Mobility

Round-the-clock operational and customer support

Project scope

We provided round-the-clock user support for a mobility service, helping keep it running and resolving issues involving its equipment and services. Our work also included supporting administrative and accounting processes associated with day-to-day customer service.

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An e-commerce company E-commerce

Customer support and sales to warm leads

Project scope

We managed an inbound helpline for an e-commerce company and conducted sales activities targeting customers who had already expressed interest. The project covered dietary supplements, vitamins and health products, combining customer support with active sales.

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A charging network operator E-mobility

Technical support for a charging network in Poland

Project scope

We provided a technical helpline for a charging network owned by a company without its own branch in Poland. Our team helped users resolve day-to-day issues, forwarded technical reports and served as a local point of contact for customers using the infrastructure.

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A transport platform Transport

Supporting recruitment processes for a transport platform

Project scope

We supported the recruitment of candidates to work as drivers using a transport app. Our work included contacting candidates, sharing information, confirming interest and supporting the subsequent stages of recruitment.

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A company implementing a business system Business systems

Supporting migration and training during a business system rollout

Project scope

We supported employees' transition to a new software environment as part of a business system rollout. Our work included communicating with users, supporting migration and helping train and prepare employees to work in the new system.

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An online automotive platform Automotive

Supporting customer service processes in the automotive sector

Project scope

In 2018, we supported customer service processes for an online car buying and selling platform. The project included contacting users and supporting day-to-day processes associated with using the platform and its online services.

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